Netherlands
For Dutch orders, iDEAL can be offered, among other things. The checkout shows the methods that are actually available.
Payment in the webshop
Clear payment, without surprises
In the final steps of the order you can see which payment methods are currently available for your country and order. You choose the option you want there.
This is how it works
From shopping cart to confirmation
- Check the products, strengths and quantities in your shopping cart.
- Please fill in the delivery and billing address carefully.
- View the current payment methods and any costs during checkout.
- Complete the payment in the secure payment environment.
- After a successful order you will receive a confirmation by e-mail.
Didn't receive confirmation? First check your spam folder. Then please contact us and state the name and email address you used to order.
Availability
The checkout is always leading
Belgium and other countries
Availability of, for example, Bancontact or a bank transfer depends on the country and the settings of the webshop.
Secure payment
Only enter payment details within the secure payment environment that is opened from the checkout. Never share codes or passwords via WhatsApp or email.
Frequently asked questions about payments
When will my order be processed?
After receiving a successful payment, the order can be processed. This may take longer with a bank transfer.
My payment failed. What now?
First check whether the amount has been debited. Do not try to pay repeatedly when the status is unclear, but contact us.
Will I receive an invoice?
The order confirmation and available billing information will be sent to the email address provided with the order.
Can I send payment details via WhatsApp?
No. Never share bank details, PIN codes, login codes or passwords. Your name and order number are usually sufficient for support.
Need help with an order?
Contact us and state your order number. We never ask for passwords or security codes.
From an informed choice to a clear order
Have you found the range for your pet? Explore the available variant and strength in the shop and check the details before ordering. The shop shows current prices and the payment and shipping options for your order. If you are deciding between two products or have a question about an existing order, our support team is happy to help. You will know where to turn even after choosing your bottle.